What's included
Complainant & Respondent Intake
Structured fields for both parties — name, role, department, reporting relationship, and preferred contact method. Supports anonymous submission with identity gating controlled by HR supervisor.
Incident Classification
Dropdown classification for misconduct type (harassment, discrimination, retaliation, policy violation, workplace violence) mapped to EEOC charge categories. Captures dates, locations, and named witnesses at intake.
EEOC & Internal Deadline Tracker
Statutory response deadlines (EEOC: 10-day acknowledgment, 180-day investigation window) and internal policy milestones tracked automatically. Escalation alerts fire before breach — not after.
Document & Evidence Log
All attachments — witness statements, interview notes, policy references, written communications — stored inside the case record with automatic Bates numbering and chain-of-custody logging.
Legal Hold & Resolution Workflow
Issue legal hold notices directly from the case record with tracked acknowledgment. Structured resolution stages (intake → investigation → findings → resolution → closure) enforce consistent process across every case.
What makes this different
Purpose-built for regulated workflows — not adapted from a generic form.
- Confidentiality enforced by design
- Complainant identity, respondent details, and investigation notes are separated at the field level — not by folder permissions. Your HR team controls who sees what by role, not by policy.
- EEOC deadlines tracked inside the case
- When an EEOC charge arrives, the response clock starts inside the case record immediately. No separate spreadsheet. Escalation alerts fire before breach — not after.
- Every investigation follows the same stages
- When a case is challenged in litigation or reviewed by regulators, you can demonstrate process consistency across all comparable complaints — not just the one under scrutiny.